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Appointment Times |
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Doctors' Consultation
Times:
| Monday, Tuesday, Thursday,
Friday |
8.00 a.m. - 10.30 a.m.
2.30 p.m. - 5.00 p.m. |
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| Wednesday |
8.00 a.m. - 10.30 a.m.
2.45 p.m. - 5.45 p.m. |
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Practice Nurse Consultation Times: |
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| Monday, Tuesday, Thursday,
Friday |
8.00 a.m. - 12.30 p.m.
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| Wednesday |
8.00 a.m. - 12.00 noon |
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| Monday, Tuesday, Thursday |
1.30 p.m. - 5.30 p.m. |
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Making an Appointment |
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You may have an
appointment with a doctor of your choice. If
the problem is more pressing, you can obtain
an appointment within 3 working days with
the next available doctor. A separate
appointment for each family member is
required when seeing the doctor.
Student doctors visit the practice. They may
sit in with the doctor and occasionally
examine patients. You will be informed when
a medical student will be present during
your consultation with the doctor at the
time you book your appointment. If you do
not wish a medical student present, please
inform the receptionist and she will give
you an alternative appointment.
Locum doctors are employed at the practice
during busy periods.
If you have several problems or a complex
problem, please tell the receptionist and
she will try and arrange a longer
appointment.
If you require an appointment for urgent
medical attention, please telephone before
10.00 a.m. These emergency appointments can
only be booked on the day. You may be
assessed by our practice nurse who may
provide advice, medication or referral to
the doctor as appropriate. A limited number
of same day appointments are also available
with the duty doctor. We would be grateful
if you would be brief and discuss only the
urgent problem
Patients may be accompanied to their
appointment by a carer and/or advocate
and/or assistant.
Patients may contact the
practice and book appointments by telephone.
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Cancelling Appointments |
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If You Cannot Keep
Your Appointment
Please consider others and help us to reduce
the number of missed appointments by
remembering to contact the surgery to cancel
an appointment that you no longer require.
Your appointment can be cancelled day or
night. When the practice is closed, the
telephone system facilitates appointment
cancellation.
Your phone call could make a difference and
enable someone to access a doctor sooner by
putting another patient in your place.
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Telephone Advice |
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The practice has a procedure in place
enabling patients to speak to a doctor or a
nurse on the telephone, during the working
day.
You will be advised that between 11.00 a.m.
and 11.30 a.m. the duty doctor will be
available to talk on the telephone after
morning surgery is over. The receptionist
will assess whether the matter would be best
discussed at a consultation with the doctor
and an appointment will be offered.
The practice nurses do not have a specific
time in their working day to take patient
telephone calls; it depends on their
appointment list. If they are not free to
talk to you they will get back to you at an
appropriate time during the same day.
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Dr Nicola Brown
Dr Damian Pathy
Dr Pat Hunter
137 Cathays Terrace
Cardiff
CF24 4HU |
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Health advice 24 hours a day
every day. |
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