Repeat Prescriptions

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We do not take prescription requests over the telephone. Alternatively you can leave a written request at the front desk by using one of our Repeat Medication Request Forms and placing it in the box provided at reception. If you cannot deliver it by hand, we will accept postal requests as long as a stamped addressed envelope is enclosed.

The practice will accept faxed requests on 20388771.

Please allow 2 full working days between ordering your prescription and collecting it.

Prescription ordered up to 12pm	Prescription Ready	Prescription ordered After 12pm
Monday	Wednesday after 12:00 pm	Thursday after 2:30 pm
Tuesday	Thursday after 12:00 pm	Friday after 2:30 pm
Wednesday	Friday after 12:00 pm	Monday after 2:30 pm
Thursday	Monday after 12:00 pm	Tuesday after 2:30 pm
Friday	Tuesday after 12:00 pm	Wednesday after 2:30 pm
Saturday	Closed - see Monday	Closed - see Monday
Sunday	Closed - see Monday	Closed - see Monday

All patients on repeat medication prescribed by a previous practice must make an appointment with a Dr or Practice Nurse.

Repeat prescriptions have a tear-off slip which lists the repeat medication you are taking. Please keep this slip in a safe place and use it to request your next supply of repeat medication.

Lost prescriptions will be reprinted at the discretion of the Doctor. Prescription items of an addictive nature will not be replaced.

Patients taking oral contraception will not be issued with a repeat prescription unless they have had their blood pressure checked. There is a daily ‘Drop in Clinic’ between 11.00 – 11.40 a.m. If this is not convenient, appointments can be made with the practice nurse at any other time.

When collecting your prescription you may be asked to provide identity. You will be asked to check that all items requested have been issued. You are advised to do so before leaving the premises.

The practice is closed on Bank Holidays and you are advised to order your repeat medication in plenty of time.

Patients on long term medication can arrange with a local pharmacist of their choice for their repeat prescription to be collected from the surgery on the due date each month and dispensed ready for collection. Once your long term medication has been put onto our computer system by the doctor you can request post-dated scripts – and collect monthly prescriptions for up to a three month period.

If you are interested in this service, please have a chat with a local pharmacist who will explain the system in full.
Here are some local pharmacy’s that provide this service:

Crwys Pharmacy, 128, Crwys Road, Cathays, Cardiff, CF24 4NR
Hargraves Pharmacy, 74, Woodville Road, Cathays, Cardiff, CF24 4EB
Pearns Pharmacy, Wedal Road, Heath, Cardiff, CF14 3QX
Lloyds Pharmacy, 97-99 Caerphilly Road, Birchgrove, Cardiff, CF14 4AE

For all pharmacies, please allow an extra day for collection by the Pharmacy.

The following pharmacies offer a delivery service to those who are housebound please contact them if you require this service:

Crwys Pharmacy - Tel No: 02920 373631
Hargraves Pharmacy - Tel No: 02920 227835
Pearns Pharmacy - Tel No: 02920 616655
Lloyds - Tel No: 02920 628553

On Sundays the following pharmacies are regularly open:
- Asda (both Coryton and Pontprennau) open 10-12.30 and 2.30 to 4.00

- Boots UK
Albany Road, Cowbridge Road, Whitchurch are open 10.30 to 4.30pm,
while Boots Queen St, Capitol Centre and Cardiff Bay are open 11-5pm.

- Tesco Western Ave and Culverhouse Cross are both open 10-5pm

- Lloyds Pharmacy at Caerphilly Road and St Mellons are both open 10-4pm

- Sainsbury's Thornhill and Colchester Ave are both open 10-4pm

Emergency Prescriptions

Should you find you need a repeat prescription urgently please explain this to a receptionist. They will follow our in-house procedure for dealing with such requests.

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